Dynacommerce and Amdocs close omni-channel solution partnership

By 28 July 2017 January 29th, 2018 No Comments

We have closed a partnership agreement with Amdocs for worldwide delivery of our omni-channel solutions.

We are partnering with leading telecommunications IT solution vendor, Amdocs, to assist customers on their digital transformation journeys. The partnership brings the benefits of Omnius product suite to customers worldwide.

Creating a consistent and engaging customer experience across all channels is crucial for service providers, especially if they provide products and services that cross different lines of business, such as mobile, cable, fixed and value-adding services. Digital transformation under these circumstances places extra burdens on omnichannel projects.

We provide a leading omnichannel, multi-play sales and orchestration product suite that integrates with existing backend IT systems to provide a new level of customer experience. In addition to technical expertise, we possess a thorough understanding of the adaptations required to organizational processes and responsibilities. Our partnership with Amdocs adds system integrator capabilities and domain expertise to the mix.

We are already successfully collaborating with Amdocs on two quad-play digital transformation projects for large telecom operators in Europe. Our combined capabilities enable customers to launch omnichannel solutions and multi-play product portfolios quickly, without replacing existing BSS/OSS systems.