We are partnering with leading multinational IT and business process outsourcing provider, Tech Mahindra, to jointly deliver omnichannel, multi-play sales and delivery orchestration solutions to customers worldwide.
Tech Mahindra is a global System Integrator in the telecommunications industry, offering managed services, business and operations support, and assistance with digital transformation journeys. Through this partnership, Tech Mahindra adds Omnius – our flagship solution for omnichannel and multi-play sales – as a fundamental component to their solutions and services portfolio for improving the customer experience whilst avoiding a complete backend transformation.
A central concern for CSPs is creating engaging and consistent customer experiences on all sales channels. This is particularly important for CSPs offering products that cross lines of business, such as mobile, cable, fixed and value-adding services, where digitally transforming IT stacks is often a slow and (unnecessarily) disruptive process.
Together, we and Tech Mahindra have the competencies to fully support CSPs in their digital transformation journeys. From defining organizational requirements and business processes, to implementing a proven sales and delivery orchestration platform. Our clients will benefit from a complete digital transformation solution that can be delivered quickly and with minimal business disruption.